PLC Secure Box — PlatinCoin

A wrong QR code
What does LED status on the panel mean?
There is no connection. Status B lights red.
There is no connection. Status A lights red.
An error pops up during the configuration-process.
The box is configued, but I cannot see minting transactions in my wallet.
I have tied the box to my wallet. Can I use it in my everyday tasks?
How many coins does the box mint?
How do I import my wallet to the box?
Does minting involve all the coins in the wallet?
Will the box mint the coins that are in the dashboard?

A wrong QR code

Try to repeat this action several times, if the error persists, contact our supply service via your dashboard or by e-mail to support@platin-genesis.com

What does LED status on the panel mean?

POWER - the box is connected to power supply (should light green)

STATUS A - the box is connected to the Internet (lights yellow when the Internet is disconnected during the first configuration / green when there is Internet connection/ blinking red, when there is no Internet connection)

STATUS B - the box is configured with the wallet (yellow - pending configuration, blinking yellow - in configuration mode for 60 seconds, green - the wallet is successfully integrated into the box)

There is no connection. Status B lights red.

Please follow the instructions: your Secure Box and phone should be in one and the same network. Connect you Secure Box to power supply. The POWER status will light green. Next, connect your Secure Box to the Internet, STATUS A will also light green. Open the PLC Wallet application on the phone and enter the PIN code. Go to menu / configuration, scan the QR code on the box body and get authorized by entering your username and dashboard password, the NODE (code) from the instruction, press KEY, wait for 5 seconds, STATUS B will start blinking yellow, then press and hold SEND within 60 seconds from the moment you have pressed the KEY button. STATUS B should turn green.

There is no connection. Status A lights red.

Please make sure that your Secure Box is connected to the Internet cable, and that your phone and Secure Box are in one and the same network during configuration.

An error pops up during the configuration-process.

Please contact our support service. Please specify the serial number of your box and the address of the wallet tied to the box. Make a screen capture or a screenshot at the moment the error occurs, and a photo of the LED panel and the patchcord connection point and send the requested information to us.