I can't make another purchase for 20 minutes after my previous purchase.
We apologize for any inconvenience. The 20-minute time-out between operations is a safety measure.
Upon completion of this time period, you can make another purchase.
Can I buy your products for someone else?
You cannot purchase products for third parties - the contributor and the recipient must be the same person. There are several exceptions to this rule:
- parents purchasing products for their children;
- spouses purchasing products for each other;
- companies purchasing products for their employees.
Can I purchase products with PLC?
Yes, you can purchase the Double Minter pack with PLC.
Can I get a refund on the funds deposited into my DEBIT account?
DEBIT can only be used to purchase products using the funds deposited via bank transfer.
Can I transfer my purchased unit to another user as a gift?
No, this is not possible.
What is DEBIT?
DEBIT - the total sum of funds transferred into the system through a bank transfer, equivalent to euros. DEBIT funds can only be used towards package purchases.
What is CASH?
CASH — это внутренний баланс пользователя, эквивалентный евро, формирующийся из всех бонусов. На него можно приобретать продукты компании.
What is FIAT?
FIAT - funds used to purchase a pack through an active payment system, excluding bank transfers.
What should I do if my purchase is not reflected in my personal cabinet?
If more than 24 hours have passed since your payment (or more than 7 business days in the case of a bank transfer), please get in touch with our support service.
Are any additional fees charged for payment?
Our company does not charge additional fees at checkout. For information on other payment systems, please get in touch with them directly.
What is the maximum purchase amount?
The maximum purchase amount for each account is 100 000 euros.
Can I pay with Bitcoin?
Yes. Simply select Bitcoin as your payment type.
Which payment systems do you work with?
You can make payments using various payment systems: Advcash, Sofort Banking, Bitcoin, bank transfer, or PLC.