We kindly ask you to follow these simple safety rules:
- Install professional antivirus software on the device you enter your personal account from and on the device your wallet is installed on
- Keep all codes and passwords in a safe place, do not use cloud services or autofill functions, reject offers to save your password in browsers
- Do not give access to your device to anyone, including family and friends.
- Before you open any web page, make sure you know it and it is safe to open
- Before opening any emails, make sure they are from people you know and are virus-free.
If you suspect that your account or mail has been compromised, change your account and e-mail passwords without delay and report about that to the support team: support@platin-genesis.com.